Privacy Policy
Your trust matters — here's how we protect and handle your information.
1. What We Collect
- Name and contact details (email, phone number, address).
- Shipment details (tracking number, shipment content descriptions).
- Payment details (processed securely through trusted providers).
- Communication records (emails, WhatsApp, and call logs).
- Website usage data (cookies, IP address, browser type).
2. How We Use It
We use your information to:
- Process and deliver shipments.
- Communicate shipment status and updates.
- Handle support, claims, and inquiries.
- Improve our services and website functionality.
- Comply with legal and regulatory requirements.
3. User Rights (GDPR/CCPA)
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your data.
- Request deletion of your personal data.
- Object to certain data processing activities.
- Request a copy of your data in a portable format (Applicable rights vary based on your location.)
4. Data Protection Practices
- Data is encrypted during transfer and storage.
- Access to data is limited to authorized staff only.
- Regular security audits and updates are performed.
- We never sell your personal information to third parties.